IT Manager

You will collaborate with the OPS department on the following missions:

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Roadmap and Project Management (15%):

• Participation in defining the roadmap of the IT department and co-constructing the action plan. Close collaboration with operations on the deployment of the action plan and the ability to adapt it according to the company's development and short-term needs.

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Manage, Optimize, Supervise, and Secure the Server and Network Environment (40%):

• Installation, monitoring, and maintenance of computer workstations, servers, software, wired and wireless network infrastructures, as well as meeting rooms.
• Network and security management: architecture, configuration of switches, routers, firewalls, antivirus, password manager, IP telephony, troubleshooting.
• Management of data backup system and cloud archiving.
• Software license management (license server, named licenses).
• Management of the domain on OVH and configuration of Google Workspace.
• Daily support for various teams both on-site and remotely.

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Administration and Internal Process Optimization (35%):

• Drafting procedures, reporting, documentation, and tool administration.
• Deployment of virtualization infrastructures.
• Implementation of a remote work solution for employees.
• Definition and implementation of a business continuity plan.
• Implementation of a ticketing system for tracking incidents/user requests.
• Organization of hardware inventory (servers, computers, phones, various digital devices,...).
• Implementation of a Windows/Mac OS device management tool.
• Anticipation of IT needs in coordination with department heads.
• Good knowledge of data retention management and GDPR.

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Monitoring IT tools and building a network of key service providers (10%): 

• Staying informed about market trends for businesses.
• Participating in trade shows.
• Building good relationships with service providers.

Our expectations for onboarding +90 days 🎯:

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→ Acquire knowledge of the infrastructure and rework a roadmap accordingly with a budget and schedule validated by management.

→ Address key emergencies related to data security and network stability. 

→ Diagnose malfunctions and overhaul the infrastructure (hardware & software). 

→ Conduct an audit with recommendations, associated budget, and schedule.

→ Establish a workspace for IT (drive, Notion, documentation). 

→ Conduct a benchmark on virtualization and remote solutions and provide recommendations. 

→ Develop specifications for implementing a Disaster Recovery Plan (DPR). → Resolve tickets and monitor inventory. 

→ Study the workflow/pipeline of tools necessary for IT to perform maintenance/management operations. 

→ Build a network of potential partners for various topics (servers, workstations, VM, Apple, etc.).

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Profile:

• You have several years' experience as an IT Manager
• You have a professional level of English
• Mastery of :

• Windows, domain server, Active Directory, GPO.
• macOS.
• Linux (smb servers).

• Knowledge of scripts/shells: Python, Batch, VBS, PowerShell, Bash, Zsh, etc. is a plus.
• You are familiar with the IT sector, the Docker platform and social networking platforms…
• Being able to install and configure a database (PostgreSQL, etc…).
• You have knowledge of cybersecurity.
• Your qualities: rigorous, patient, organized, curious, positive, accessible and available, you have a sense of priorities and are a problem solver. You're also discreet and methodical.

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Our tools: Google suite, Payfit, Notion, Jira, Unifi, Xorcom, Serveur NAS, synology, FreeNAS, OVH cloud, ProxMox, Keeper,